Shipping Damage Claims

We truly apologize for the inconvenience caused by the damaged product you received. At BimmerTech, your satisfaction is our top priority, and we're committed to helping you as soon as possible. Please follow the guidelines below and we’ll take care of the rest.

To process your claim and arrange a swift replacement, please send an email with the following information within 2 business days to [email protected]

• Your order or shipping number
• Photo of the exterior packaging (showing the condition of the box)
• Photo of the cushioning/filling (inside the package and protection used)
• Photo(s) of the damaged item(s)
• A short description of the visual and technical condition of the damaged items

Once we receive this, our team will review it immediately and get back to you within 24 hours with next steps. Thank you for your patience and understanding.

For any questions, please get in touch.